Basically tried every troubleshooting tip I could find but none of them resolved the issue. Tried updating the firmware (112.1.203), setting Sidetone to 0, changing the audio format to 0 Hz, changing the EQ settings, un-installing and re-installing G Hub, plugging the dongle into a different USB port, using a different computer, etc. It's not super loud but I can hear it with soft music and podcasts, which is pretty annoying. Just got these and I'm hearing the hissing sound out of the box, without the dongle plugged in. If you go through the Hassel of setting it up right or you are just a deaf fuck, (or old you probably won't hear it if you are old) I honestly cannot suggest you buy this product, im going today to get a replacement if it fixes I will take back what I said if it doesn't then it's worse than what I claimed originally. My friend could not hear it, we did a sound hearing test together I could hear 19500hz he started at about 1700, so we are either snowflakes or this product is just not for us because we have good hearing, I feel that this headset is this great for so many people because they simply cannot hear the Hissing/white noise, the headset sounds amazing, but I am coming from Arctis Pros which sound much better this is due to the fact that they have twice the frequency and I know humans cannot hear it, but if you go to the properties and have the logitech headset set to 44000(cd) or 48000, it sounds terrible, I mean it's just shitting in my fucking ears,and it's the default. I thought I did something wrong or I had a defective pair until I looked at the manual and it says it changes OS volume only, unless im just stupid if you can find a way to lower the volume of the headset itself you are going to hear this hissing sound just CONSTANTLY PISSING DOWN YOUR EAR CANAL, I am under the assumption that this is not all pro x wirelesses, but it is to be said people with average hearing will probably not hear it, or hear it very faintly. It doesn't make any since to why logitech would do this, literally the same people that make the best gaming peripherals besides keyboards. You can only change the volume through the OS. My guess is many of them are locked at this volume due to it not having adjustable audio. If you have a wired one turn the dial all the way up, its the same hiss/static noise. It is similar to being maxed out on the headsets side, it's really and I mean really fucking stupid that the audio wheel adjusts the OS volume and not the headsets. I purchased this from best buy, im going to attempt a replacement, the issue is the volume. Will there be a fix / update for the problem? There many who gave the headset to their parents to try and hardly noticed any noise. The noise has a frequency that older people do not even notice. Most of the time, the contributions come from younger people / adults. Even stranger is that the headset even has static/white noise when the headset is switched off and the USB-C cable is plugged in to charge.Īccording to all the comments in this thread, the problem seems to be with almost all headsets. ![]() That also explains why the headset is so loud, even on low volume in Windows. Thats the reason many wireless Headset have. Because you control with the volume wheel on the Headset not the speaker volume of the headset but the volume from the OS (e.g. Someone on reddit says that the problem is, that the manufacturer is locking the speakers at 100% volume and this produce the white/static noice. I will return it for a replacement, hope that the noise is then gone. Is just returning them right away my only option? And while all this happens my 14-days time to return it to the shop will run out and I'll be stuck with an expensive unusable product. They'll just put it on, hear nothing, send it back and say there's something wrong on my end. Could that be the cause? Is there anything I can do, like change the headset's channel? I live in an apartment block and there's A LOT of electrical noise around me. Maybe it's a frequency that only some people hear (mainly younger people)? They said they literally don't hear any difference when the headset is on or off. Interestingly I gave the headset to my parents to try. Logitech Pro X does it CONSTANTLY and the sound of it is the most annoying thing I've heard in my life. ![]() ![]() My previous wireless headset I replaced was occasionally hissing and buzzing but it was managable. ![]() It got to the point that I turn the headset on only when I'm about to listen to something and turn it off immediately after the audio is over. I believe it could be used to torture people, I'm not kidding. After listening to it for even 5 minutes straight I feel super relieved when I turn the headset off. It's very quiet but gets super annoying after some time. I hear the static noise even when the dongle is unplugged.
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